Customer Feedback Aggregator
Build a tool that aggregates customer reviews from G2, Capterra, Trustpilot, and app stores into one dashboard. AI prompts included.
Product teams are drowning in feedback scattered across G2, Capterra, Trustpilot, app stores, and social media. They either miss critical reviews, respond too late, or waste hours manually compiling insights. Negative reviews slip through, damaging reputation before anyone notices.
Built for Developers, Solo Founders, Side Hustlers.
BrightLocal’s Local Consumer Review Survey 2024: 98% of consumers read online reviews; review recency and response rate are top-weighted by buyers.
Online reputation management market sized at $333M+ in 2023 (Grand View Research) with double-digit projected CAGR.
Podium and Birdeye both priced $249+/mo; ReviewTrackers at $99+/mo—clear price gap under $30/mo for SaaS indies.
A unified dashboard that pulls reviews from all major platforms, uses AI to identify sentiment and themes, and alerts you when something needs attention. Track your reputation score across platforms and respond without switching tabs.
Suggested stack: Next.js 14 + TypeScript, Supabase, Platform APIs first, Playwright workers (Modal/Fly), Claude (sentiment + themes), Slack + Resend + Stripe. Weekend scope: about 10 hours.
The Problem
Product teams are drowning in feedback scattered across G2, Capterra, Trustpilot, app stores, and social media. They either miss critical reviews, respond too late, or waste hours…
The Solution
A unified dashboard that pulls reviews from all major platforms, uses AI to identify sentiment and themes, and alerts you when something needs attention. Track your reputation…
Market Research
BrightLocal’s Local Consumer Review Survey 2024: 98% of consumers read online reviews; review recency and response rate are top-weighted by buyers.
Competitive Landscape
Birdeye — Enterprise reputation suite. Heavy on local-business use cases (multi-location dentists, home services). Sales-led onboarding; annual contracts; overkill for SaaS teams.…
Business Model
Free ($0) — 1 product, 2 platforms, weekly check, 30-day history
Recommended Tech Stack
Next.js 14 + TypeScript — Marketing, app, API routes. Server Components render the review feed from pre-aggregated Postgres for fast loads.
AI Prompts to Build This
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1. Project Setup
Create a Next.js app for a Customer Feedback Aggregator. Features needed: - Dashboard showing reviews from multiple sources in a unified feed - Filter by platform, sentiment (positive/neutral/negative), date - Each review card shows: source platform, rating, date, text, sentiment badge - Sidebar with aggregated stats: average rating by platform, total reviews, sentiment breakdown - Settings page to add API keys/connections for different platforms Use Tailwind CSS and shadcn/ui components.
2. Core Feature
Create API integrations for: 1. G2 reviews via their API (requires partner access) or web scraping 2. App Store reviews using Apple's RSS feed 3. Google Play reviews using their scraping library For each review, use OpenAI to: - Analyze sentiment (positive/neutral/negative with score 0-100) - Extract key themes/topics mentioned - Flag reviews that need urgent response (complaints, bugs mentioned) Store reviews in a database with polling for new reviews every hour.
3. Notifications
Add notification system: - Slack webhook integration to post new reviews to a channel - Email digest option (daily/weekly summary) - Instant alerts for negative reviews (1-2 stars) - Weekly report showing: review count, avg rating change, common themes Include a settings page to configure notification preferences per user.