Refund policy

Full refund within 30 days of your first payment. This covers monthly, annual and Founding Lifetime. You do not need to give a reason. Read the Builder’s Hub Terms.

Email iseghohi.john@gmail.com from the address on your account, within 30 days of your first payment.

We refund the full amount to the card you paid with. Banks usually take 5 to 10 working days to show it.

• Monthly or annual: the plan is cancelled straight away and your access ends.
• Founding Lifetime: your access ends and the seat goes back into the pool, at its own number and price.

The 30-day window covers your first payment only. If a renewal charges you and you have not used Builder’s Hub since, ask within 7 days and we may refund it. To stop future renewals, cancel from Plan and billing.

We do not refund part of a period you have started, except where the Terms or the law say so. Cancelling stops the next charge and keeps your access until the period ends.

Please contact us before you dispute a payment with your bank. A refund from us is faster. While a dispute is open, your Builder’s Hub access is paused.

This policy adds to your rights under consumer law. It does not replace them.